1.Contribute to overall operational efficiency by performing relevant duties as assigned.
履行所分配的职责,尽自己所能提高工作效率。
2.Monitor guest service personnel constantly, ensuring that at all times maximum guest satisfaction is being achieved through guest recognition and prompt cordial attention.
要不断地提高对客服务水平,以确保得到客人最大程度的满足。
3.Establish good public relationship with all guests.
同客人建立良好的公共关系。
4.Provide guests with the most accurate and up to date information at all times.
要向客人提供最新,最准确的信息。
5.Proficient in daily work, which is including check in, check-out, foreign currency exchange, wake-up services, Ensure that all are correct.
熟练地办理入住,退房,外币兑换,叫醒等服务,确保正确无误。
6.Having a positive attitude towards work is self-disciplined and self-motivated, set a good working example for all sub-ordinates.
对工作有积极的态度,有自我约束力和工作主动性,为所有的同事树立良好的工作榜样。
7.Arrangements for timely completion of the tasks superiors.
按时完成上级领导安排的各项任务。